An independent capability review has considered whether the Aged Care Quality and Safety Commission (the Commission) has what it needs to effectively regulate the aged care sector.
The review will help make sure:
aged care services meet Quality Standards and are accountable
people can access high-quality aged care
older people, their families and carers have a way to raise complaints and concerns about aged care services
The report includes 32 recommendations to strengthen the Aged Care Quality and Safety Commission. The Australian Government has accepted all the recommendations. These include:
a new organisational structure
increased data capability and digital infrastructure
improved complaint resolution processes
enhanced role and independence of the Aged Care Quality and Safety Advisory Council.
Work has already started on implementing the recommendations.
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